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Starting April 1, 2024 – Real Property Services (RPS) Assist

RPS Assist is a facility service request system for all owned and leased Properties managed by Infrastructure Ontario. RPS Assist offers bilingual service, available 24/7 through our single sign on enabled web application, as well as phone. Watch our video for more information.

Register for RPS Assist

Service Request Reference Chart

The chart below provides examples to help you determine the most efficient method to submit a service request and access RPS Assist.

Online

https://rpsassist.bljc.com/io

Routine Service Requests:
Cleaning
Too Hot / Too Cold
Elevator Repairs

By Phone

1-877-590-5090

Urgent Service Requests:
Alarms Sounding
Power Outages
Floods / Leaks

Emergency

Call 9-1-1

For all property related emergencies, call 9-1-1,
and also call 1-877-590-5090
when it is safe to do so.

Register for RPS Assist

For instructions on how to register, please provide your email address*:

*Your email is for identification purposes and will not be saved or stored on this website.