Step 1 of 2: Request guest access
You must first request guest access to the BGIS-PROD and BGIS-PROD-HOMETENANT access packages and set up multi-factor authentication (MFA). Follow the Step 1 instructions in the video or download the Guest Access and MFA User Guide.
When your request is approved by our RPS Assist Support team, you will receive an email communication to continue with step 2 to register for the RPS Assist application.
Need help?
Step 2 of 2: Register for RPS Assist with the one-time Client Code
One-time Client Code: INO480
When you receive an email communication from our RPS Assist Support team, click the link below to complete your registration with the RPS Assist application.
To learn how to submit requests through the application, watch this video or download the RPS Assist User Guide here.
Already Registered?
If you’ve already completed your one-time registration, click the link below to submit or view your service requests.
Need Help?
Call 1-877-590-5090
Trouble registering?
Trouble using the application?
Urgent Service Request?
Emergency?
Call 9-1-1 and also call above number when it is safe to do so.