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Who We Are

O U R   S O L U T I O N S


Our goal is to inspire better business performance by delivering innovative business solutions for clients with real estate portfolios as we strive to be the role model for sustainable operating practices and portfolio strategy in the corporate real estate industry.


We are the recognized leader in the provision of Real Estate Management Services.

We are the role model for sustainable operating practices and portfolio strategy.

We are the employer of choice within our industry.


To deliver innovative business solutions for clients with real estate portfolios, continually creating value for their stakeholders, while ensuring a sustainable, safe and comfortable environment for all.

Our Values

unwavering integrity iconUnwavering Integrity

exceptional customer experience_icon Memorable Customer Experience

passion for innovation iconPassion for Innovation

team member engagement iconTeam Member Engagement

living sustainability iconLiving Sustainability

Environment & Community

Our Commitment



A Message from our CEO

BGIS has been providing integrated facilities management services to the corporate real estate industry since 1992. I joined the company five years later in 1997, when the real estate management outsourcing industry in Canada was still relatively nascent. Since then, our industry has evolved considerably and the solutions that are available now span the full life cycle of a real estate portfolio from strategic planning and acquisition through to construction and ongoing operations and maintenance.

Over the past 24 years, we have broadened our business significantly. What started as an FM-only business in Canada and Australia/New Zealand has become a leading integrated real estate services company with global reach. In North America, BGIS manages over 200 million square feet and our diverse client base and extensive portfolio includes over 20,000 client locations.

Our service offerings cover the entire spectrum of support needs for our clients’ real estate portfolios. We provide:

  • Facilities Management services for office, retail, industrial, critical environments, institutions and other specialty facilities.
  • Project Management for new builds, renovations and building systems, HVAC and general trades services.
  • Workplace Solutions including workplace planning and strategy, design, occupancy management, change management and technology.
  • Professional Services such as sustainability and building energy efficiency consulting, utility bill pay and analytics, building condition assessments, capital planning and engineering.
  • Real Estate Services such as brokerage and lease administration.

It is my belief that the greatest opportunity for value creation occurs when services are integrated. This is the primary reason for our continued investment in the development of existing and new capabilities and why we constantly look to grow our business and broaden our services both horizontally and vertically. It is our goal to continue to provide our clients with skill, scale and expertise all in one place, so they can focus on running their core business.

At BGIS, we are committed to leading the CRE industry to a more sustainable future. Commercial buildings in North America account for almost 32 percent of the greenhouse gas emissions, consume 837 billion litres of municipally treated water and, on average, each building generates close to 15.6 million tonnes of solid waste per year, providing us with a tremendous opportunity to have a positive impact on environmental sustainability. Our team is committed to finding new ways to operate buildings more efficiently, reducing waste and reducing costs for our clients. We have proven that a focus on waste reduction drives significant economic benefit; debunking the myth that one must choose between sustainability and economic viability.

I am pleased to report that since committing to sustainable operating practices in 2006, our team’s efforts as North American leaders in sustainability have resulted in the reduction of millions of tonnes of CO2e from the atmosphere, conserved millions of litres of water and diverted thousands of tonnes of waste from landfill sites across the country. All of this was accomplished while contributing net savings to our clients operating costs in excess of $100 million dollars.

A cornerstone of our operating philosophy is that BGIS must “give back” to its communities. Through our Corporate Social Responsibility programs, we have raised and donated several million dollars to charitable organizations. With the help of our dedicated team members, we have set a goal for our company to contribute the equivalent of a minimum of one percent of our earnings to supporting the communities in which we work and live. Through fundraising activities, industry education events and volunteerism, BGIS is serious about making a difference in the lives of people across North America and around the world.

We are driven to constantly be innovating and continuously improving our services in order to support our clients in their quest to create shareholder value and to enable them to enhance the services that they provide to their respective clients. Achieving this while managing the risks of catastrophic climatic events, increased security requirements and escalating costs of energy and human resources.

As demands on our industry continue to increase, BGIS is excited to provide the leadership needed to address these new challenges, offer innovative solutions and inspire better business performance across the globe!


Gord Signature

Gordon Hicks
CEO, Americas

Gord Hicks, P. Eng., LEED AP
Gord Hicks, P. Eng., LEED AP
Gordon (Gord) Hicks Chief Executive Officer at BGIS. Prior to being appointed CEO, he held numerous executive roles within the organization.

Our Executive Team

Brian Fellows
Brian Fellows
Chief Commercial Officer
Dana Nelson
Dana Nelson
President and Managing Director, Asia Pacific
Tara Treml
Tara Treml
Global Chief Financial Officer
Andrew McLachlin
Andrew McLachlin
Senior Vice President & General Counsel and Corporate Secretary
Lorri Rowlandson
Lorri Rowlandson
Senior Vice President Strategy and Innovation
Ron Shory
Ron Shory
Senior Vice President, Human Resources
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BGIS supports the Building Energy Innovators Council (BEIC) founded by our CEO Gord Hicks in 2016. The BEIC is an industry-driven initiative to accelerate the collaboration, innovation, and adoption of clean building technologies across Canada.

Interested in learning more about the BEIC? Click here to learn more about the BEIC